Privacy Policy

Privacy Policy

Introduction

Welcome to https://in-home-aide-lyford-texas.primarycareaid.com (hereinafter referred to as “In-home aide Lyford Texas,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information from users who access our website, utilize our applications, or interact with our services. Our commitment to privacy is guided by compliance with various international data protection laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connecticut Transactional Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our website (https://in-home-aide-lyford-texas.primarycareaid.com), mobile applications, online services, and products offered under this domain. Please note that this policy does not extend to third-party platforms, apps, or services accessed through links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This policy describes how we handle personal information when:

  • You use any of our applications or services as an authorized user.
  • You visit our websites linked to this Privacy Policy.
  • You engage with us through communications like newsletters, emails, calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data, including:

  • Account Information: Details related to your registration and account creation for our services.
  • Payment Information: Credit card details, billing addresses, and payment history when you make purchases from us.
  • Financial Information: Bank account information if you choose to link it with our services.
  • Purchase Information: Items purchased, transaction dates, and amounts spent on our platform.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses and mobile advertising IDs.
  • Location Data: Geographic coordinates and location services data if you choose to enable them in our apps.
  • Feedback: Reviews, ratings, comments, and suggestions provided by users regarding our products or services.
  • Social Media Information: Details obtained from social media platforms when you connect your account with our service.
  • Product Information: Preferences, interactions, and feedback related to our products and services.

We collect this data through direct user input, tracking technologies, analytics tools, and third-party partners who assist us in providing our services.

Cookies

We use cookies, a standard technology, to enhance your experience on our website and for analytical purposes. Cookies can be categorized as:

  • Strictly Necessary: These ensure basic functions like login, session management, and security.
  • Preference: They remember user preferences and settings.
  • Analytics: Used by our analytics providers to collect aggregated data about site usage.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose for which it was collected, plus a reasonable period afterward, unless required or permitted by law to keep it longer. Once the retention period expires, we securely delete or anonymize the data to prevent re-identification.

Security Measures

We implement robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, regular security audits, and employee training on privacy practices.

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect or solicit personal information from children, and we encourage parents or legal guardians to take an active role in their children’s online activities and privacy.

Your Rights

Depending on your location, you have certain rights regarding your personal data, including:

  • Access and rectification of your data
  • Erasure (right to be forgotten)
  • Restriction or objecting to the processing of your data
  • Data portability
  • The right not to be subject to automated decision-making and profiling
  • The right to file appeals or complaints with our privacy officer

To exercise any of these rights, please contact our Privacy Team using the information provided below. We will respond to your requests in accordance with applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and updated policy versions will include a revision date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

If you have questions regarding our privacy practices, want to access or update your personal data, or request a copy of this Privacy Policy, please contact us: